E-Governance

How to scale up a complex eGovernance solutions

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eGovernance refers to the process of using technology for simplifying and automating both the internal operations of government and its interactions with citizens. This kind of automation reduces costs and improves their response times without disrupting their existing government processes and essentially improves their effectiveness. The overhead is automatically reduced, creating value for both the government and the economy as a whole. Technology solutions should be scalable to include future technological development, government process’ changes and have backward integration with the legacy systems that are existing within the organization and cannot be done away with.

How to scale up a complex egovernance solutions

In order to scale up to complex eGovernance Solutions, here are a few pointers to get you started:

  • – Observe and model a hierarchy of the building blocks that can be used to abstract the government process to a higher semantic level.
  • – Understand and create a specific workflow for government processes independent of standards.
  • – Enable the reuse of effort across solutions by providing tools to develop generic parameterized applications or processes that can be stored in a repository that can be reused by various eGovernance projects with appropriate customization.
  • – Extend programming models to simplify multilingual and multi-device interfaces.
  • – Ability to integrate legacy applications, workflows and integrate everything to automate processes spanning several government agencies.
  • – The development and deployment of any new features added should be easily manageable.

Above all, the solution should be able to offer ease of operation to users too – even though the underlying technology may be complex in nature, the user-facing interface should be able to effectively simplify operations.

The technology solution should be able to accommodate future advancements in technology as well as government processes. The world is constantly changing and the technology solution needs to be scalable in itself as well. Government processes, rules, and regulations are under constant review too. Changes in any part should not render the application unusable. A lot of planning goes into creating a scalable eGovernance information technology solution.

E-Governance

Implementing Corporate E-Governance and its Challenges

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India, hitherto laggard in e-governance, has made considerable progress in recent times.

Implementing Corporate E-Governance and its Challenges

A huge number of changes can be brought about by e-governance in the corporate sector and this trends would be a natural progression in the Information Communication Technology (ICT) movement, which has been making waves in the country. The phenomenal growth of corporate sector calls for prompt and efficient delivery of technical services to enable the businesses to compete on the global front.

The growing number of companies has made the paper-based system more difficult and its weak business regulatory environment was illustrated aptly in a recent report in which India was ranked 77th as regards business organization and efficiency.

Here are some of the challenges of implementing corporate e-governance in India according to experts:

  • Inadequate and uneven e-Infrastructure along with widespread e-literacy which is now being handled with a growing concern.1. Taking a holistic view and arriving at an integrated solution
  • Lack of sponsorship for e-Governance programmes along with lack of interest and understanding in overall e-Governance principals.
  • Lack of online resources, especially for the rural population, which is now being solved with mobile internet penetration in such places.
  • Lack of sufficient maturity for the procurement process, which focuses on costs rather than quality
  • The inability of project sponsors to propel the project without public scrutiny and time/cost overruns owing to poor management
  • Failure to define similar technology standards for better interoperability, cost-effectiveness, and usability
  • Ensuring e-Governance in local and regional languages is a big task to achieve in a country with huge diversity
  • Presence of a host of departmental silos and accountability within government machinery
  • The absence of information transparency, infrastructure, skill, and awareness.
  • The absence of change management that the automated environment will introduce.

The other obstacles for implementing corporate e-governance are huge geographical distances, lack of trained and competent human resources, and lack of ICT penetration, especially in rural areas.