Information Technology

IT Services – Employee Welfare – How much is too much?

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Offering great benefits is the key to building a strong workforce. From health insurance to paid time off and flexible schedules companies have been on a constant endeavor to ensure employee retention. But, the effort to minimize costs incurred by the company while still satisfying employees still remains a constant battle.

IT Services

Employee benefits offer them with some amount of flexibility and freedom to work along with managing some aspects of their personal life. Companies compete to offer varied benefits so as to attract and retain top talent. Offering health insurance, paid time off, work from home options, HRA, performance-based incentives, professional development with training programs and workshops, wellness programs, pension plans, maternity and paternity leave, and the list goes on…. Well, in this blitz of completion and in the attempt to retain top talent, HOW MUCH IS TOO MUCH? Where should a company draw a line? Where is the golden mean – where companies are not completely drained off their funds while trying to keep their employees motivated enough?

Many small businesses worry that offering too many employee benefits will be too expensive for the business to bear. The truth is that you cannot afford not to offer benefits. Investing in employee welfare will definitely pay off in the long run. The trick of the trade is to strike a balance between welfare and the hole it drills in your pockets. There are many options out there. Choose the ones that are best suited to fit your work culture, long term goals, and your company policies. Employee welfare need not be so complicated! Simply take care of your employees before they rush out of the door – straight to your competitors!

After all, if you do not take care of your employees, your competitors will!


Effective use of Mobile Apps for the Services industry

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Businesses of all kinds have begun migrating from the physical world to the mobile realm. Whether it is a product or an eCommerce store or the service industry – mobile apps have found an irreplaceable place in the business world.

Effective use of Mobile Apps

Especially in the service industry mobile apps serve as an aid to the processes. It is essential however to understand which parts of the business needs to be converted into mobile apps and which will be unnecessary. Some mobile apps can directly be used to sell products or services to customers.

Here’s how mobile apps can be used effectively in the service industry:

Provide more value to customers

Especially in IT services, prompt answers to customer queries and customer service is of utmost importance. With Mobile Apps businesses could ensure that customers have instant access to help whenever required. This not only improves efficiency for the business but also ensures that customers are satisfied and hence remain loyal.

Build a stronger brand

Mobile apps offer regular interaction with customers and hence fosters trust among your existing customers. It also improves the awareness of your business and in turn help build a strong brand.

Connect better with customers

Unlike traditional means, customer service isn’t about face to face communication anymore. All your digital touch points matter. One of the most important of these is your mobile app. It keeps customers engaged, informed and satisfied. Mobile apps are becoming a true game changer in the service industry.

Statistics show that over 90% of the businesses plan to increase their technology investments in the next few years. Mobile apps form a greater share of these plans. After all, in the service industry, reaching out to maximum customers in the easiest way possible is the key to customer loyalty and retention and effective use of mobile apps will definitely help achieve this!

Artificial Intelligence

Effects of Deep Learning on IT Services

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Deep learning is finding its place in Artificial Intelligence and making AI more and smarter by the day. It involves the use of neural networks to improve speech recognition, vision and language processing in computers or robots etc.

Deep learning is finding

Deep learning – from being limited to the academic world, has now found an irreplaceable place in the tech world. In the tech world it enables machines to take on formerly human tasks such as translating, perceiving objects, voice recognition and lots more. It enables greater efficiency and innovation in the field of IT services.

  • Deep learning differs from machine learning in that it doesn’t require human operators to command the machine or translate its output. Deep learning is mostly unsupervised and aims to avoid the need for human intervention.
  • Deep learning supersedes other AI techniques at getting computers to pick up a variety of skills such as understanding photos, understanding sentences and responding with appropriate answers – even make suggestions or make questions more clear.
  • It’s inevitable that machines will take over engineers in most of the fields like IT services or for that matter even SEO. Although these fields do not stand to die soon, deep learning will definitely transform the way things work.
  • There are still many mysteries surrounding the field of deep learning and we haven’t yet tapped into its full potential to make IT services more efficient – with a human touch. It will definitely be an aid to any human interactions in the field of IT services.
  • Deep learning has immense potential in the field of IT services. It will definitely make the service industry more efficient, smart and powerful.

It’s time to embrace technology that makes machines that are smart and powerful enough to become a part of our daily lives and work. Deep learning is a future – ready technology and we need to harness it to our advantage.